Privacy Policy
Right to Correction, Destruction or Deletion:
The right to request, where necessary, the correction, destruction or deletion of your Personal Information – use our form 4.7 Request Correction Deletion Personal Information;
- Right to Objection:
The right to object –
- on reasonable grounds relating to your particular situation to the processing of your Personal Information;
- to the processing of your Personal Information –
- at any time for purposes of direct marketing; or
- for purposes of direct marketing by means of unsolicited electronic communications
– use our form 4.6 Objection to the Processing of Personal Information.
- Right with regards to Automated Processing:
The right not to be subject, under certain circumstances, to a decision which is based solely on the basis of the automated processing of your Personal Information intended to provide a profile of you.
- Right to Complain:
The right to –
- submit a complaint to the Regulator regarding the alleged interference with the protection of the Personal Information of any Data Subject or to submit a complaint to the Regulator in respect of a determination of an adjudicator as; and
- to institute civil proceedings regarding the alleged interference with the protection of your Personal Information.
Complaint’s Process:
If you believe that this office has not replied to your access request or has not handled your Personal Information in a reasonable manner, please address your concerns first with our Information Officer. You may also choose to make a complaint to the Information Regulator.
| Information Officer: | |
| Name: | Julandie Daffue |
| Tel No: | +27 (0)11 794 9502 |
| Email: | julandied@arcfyre.com |
| Information Regulator | |
| Address: | 33 Hoofd Street; Forum III, 3rd Floor Braampark |
| Tel No: | +27 (0) 10 023 5200 |
| Email: | complaints.IR@justice.gov.za |
| Web Address: | https://www.justice.gov.za/inforeg/contact.html |
Updated: April 2024